Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
Our commitment to privacy
We take our responsibility to protect the personal information provided to us seriously. This statement explains how we do that. It sets out what we do with the personal information we hold, how we protect it, and it explains your privacy rights (if applicable).
If we change this Privacy Statement:
JLL might update this Privacy Statement from time to time. When we have to do this the revised statement will be posted on this page, and where appropriate, by notification on our homepage. You should check this page from time to time to review any changes we have made.
The personal information we collect:
When we collect personal information, we are open about how we will use it.
We collect information:
• through our website or the website of our affiliates - for example names, addresses or email details.
• from meetings with staff or business contacts, such as exchanging business cards, or collecting information at conferences or business events.
• that you provide to us in connection with the services we provide, for example in connection with tenancy or a lease agreement.
• that we use to validate your identity, such as a passport or proof of residency document.
Our legal basis for processing your information
We rely upon a number of different legal bases for processing personal information and special category personal information – these include processing personal information where it is in our legitimate interests to do so, where this is necessary for the fulfilment of a contract or where the processing is necessary to carry out our obligations under employment law. Where we rely on our legitimate interests, this means that we use personal information to run our business and to provide the services we have been asked to provide. We only collect information that has been supplied voluntarily, you do not have to provide us with personal information. However, if you do not provide us with information we need by law or require to do work, we may not be able to offer certain products and services.
How we use your information
• We use your personal information in compliance with all the relevant laws and may use it in one or more of the following ways:
• We may use the personal information of tenants or other natural persons you have supplied us with to carry out work such as lease management on your behalf.
• We may use the contact information you supply to respond to your requests.
• We may use identification verification documents to meet with regulatory and legal requirements to verify who you are as a condition of providing JLL services and products.
• We may use personal financial information to assess your eligibility for JLL products and services.
• Where you give us consent, we use personal information to provide you with marketing and advertising about JLL's services, you can opt out of this at any time from our marketing department firstname.lastname@example.org
• Personal information may be used to inform you of services that may be of interest to you from JLL.
• Personal information is used to make your online experience as smooth as possible – for example by setting cookies and tailoring what you see on the website. Visit www.jll.com/cookies for more information.
• Personal information may be used to safeguard the security of our premises and those we maintain for third parties – for example through the use of CCTV.
Whom we share personal information with
We may share your personal information with:
• JLL employees who require it to perform their jobs.
• Organizations that support the products or services we provide to you.
• Anyone you give us permission to share it with.
• Official bodies to detect and prevent criminal activity e.g. money laundering, theft, fraud, terrorism, cybercrime.
We will never sell your personal information and we take steps to keep your details safe and secure.
We might transfer and store the information we collect from you outside the European Economic Area (EEA). It may be processed by staff or our suppliers outside the EEA. When we do this we aim to make sure the information is secure and properly protected.
Keeping your information safe
We commit to maintaining the deployment of appropriate security to protect personal information wherever it is located, and whether it is in electronic or manual form. To do this we may use a variety of mechanisms depending on where the information is stored and the relationship between JLL and any recipient organizations.
Where applicable you may have the following rights over your personal information:
Request a copy of the information we hold
You can access the personal information we hold about you. To do so please contact us by email at email@example.com. There is no charge for us providing this information to you. You can also ask for information that you have provided to us in a machine-readable format, so you can transfer it to another organization if you want to.
Ask us to not use your information
If for any reason you do not want us to hold or use your information please contact us by email at EloquaSupport@ap.jll.com. We may need to keep some of your information for legal and business reasons, for example to comply with a regulatory requirement.
Have your information corrected
If you think the personal information we hold is wrong contact us at EloquaSupport@ap.jll.com and we will check and correct it if necessary. We are committed to holding personal information that is accurate and current.
How long we keep your information
We endeavor to keep your information for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. If you would like us to delete your information please contact us at EloquaSupport@ap.jll.com.
How to complain
If you need to make a complaint about our handling of your personal information, please contact us directly at firstname.lastname@example.org. If you are unhappy with how we deal with your complaint, you can contact your Country Data Protection Authority if applicable. Department of Personal Data Protection
How else to contact us:
If you have any other questions about your personal information please contact us by email at email@example.com.
Acceptance of Terms
Accuracy and Completeness of Information
While JLL strives to ensure that the information contained in this Site is accurate and reliable, JLL makes no warranties or representations as to the accuracy, correctness, reliability or otherwise with respect to such information, and assumes no liability or responsibility for any omissions or errors in the content of this Site.
Modification of Site
JLL will periodically revise the information, services and resources contained in this Site and reserves the right to make such changes without any obligation to notify past, current or prospective visitors.
Your Use of the Site
You may download content for non-commercial, personal use only, provided copyright, trademark or other proprietary notices remain unchanged and visible. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying. You agree that you will not otherwise copy, modify, alter, display, distribute, sell, broadcast or transmit any material on the Site in any manner without the written permission of JLL
No Unlawful or Prohibited Use
JLL does not accept or consider any creative ideas, suggestions or materials from the public ("Submissions"), therefore, you should not make any Submissions to JLL. If you do send us a Submission, despite our request not to do so, then such Submission will be considered non-confidential and non-proprietary and shall immediately become the property of JLL. JLL shall exclusively now and hereinafter own all rights, title and interest therein. JLL will be free to use any Submissions for any purpose whatsoever.
THE WEBSITE IS PROVIDED ON AN "AS IS" BASIS. JLL EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. JLL DISCLAIMS ALL RESPONSIBILITY FOR ANY LOSS, INJURY, CLAIM, LIABILITY OR DAMAGE OF ANY KIND RESULTING FROM, ARISING OUT OF OR ANY WAY RELATED TO (A) ANY ERRORS IN OR OMISSIONS FROM THIS WEBSITE AND THE CONTENT, INCLUDING BUT NOT LIMITED TO TECHNICAL INACCURACIES AND TYPOGRAPHICAL ERRORS, (B) ANY THIRD PARTY WEB SITES OR CONTENT THEREIN DIRECTLY OR INDIRECTLY ACCESSED THROUGH LINKS IN THIS WEBSITE, INCLUDING BUT NOT LIMITED TO ANY ERRORS IN OR OMISSIONS THEREFROM, (C) THE UNAVAILABILITY OF THE WEBSITE OR ANY PORTION THEREOF, (D) YOUR USE OF THIS WEBSITE OR (E) YOUR USE OF ANY EQUIPMENT OR SOFTWARE IN CONNECTION WITH THE WEBSITE.
Limitation of Liability
In no event and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall JLL be liable for any direct, indirect, special, incidental or consequential damages arising out of any use of the information contained herein, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction.
You agree to defend, indemnify and hold JLL harmless from and against any and all claims, damages, costs and expenses, including attorney's fees, arising from and related to your use of the Site.
Unless otherwise noted, the graphic images, buttons and text contained in this Site are the exclusive property of JLL and its subsidiaries. Except for personal use, these items may not be copied, distributed, displayed, reproduced, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without prior written permission of JLL.
This Site features logos, brand identities and other trademarks and service marks (collectively, the "Marks") that are the property of, or are licensed to JLL and its subsidiaries. Nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Mark displayed on this Site without written permission of JLL or any such third party that may own a Mark displayed on the Site.
Links to Third Party Sites
As a convenience to users, this Site may link to other sites owned and operated by third parties and not maintained by JLL. However, even if such third parties are affiliated with JLL, JLL has no control over these linked sites, all of which have separate privacy and data collection practices and legal policies independent of JLL. JLL is not responsible for the contents of any linked sites and does not make any representations regarding the content or accuracy of material on such sites. Viewing such third party sites is entirely at your own risk.
Cautionary Language Regarding Forward-Looking Statements
This Site may contain statements, estimates or projections that constitute "forward-looking statements" as defined under U.S. federal securities laws. Any such forward looking statements are inherently speculative and are based on currently available information, operating plans and projections about future events and trends. As such, they are subject to numerous risks and uncertainties. Actual results and performance may be significantly different from JLL's historical experience and our present expectations or projections. JLL undertakes no obligation to publicly update or revise any forward-looking statements.